HELPFUL DETAILS
Frequently asked questions
How does delivery work?
Delivery adds a flat £4.65 Delivery Surcharge for each Delivery Product Unit. One product quantity is one box for this calculation. Collection Product Units do not attract the surcharge.
Can I mix collection and delivery in one Basket?
A Basket uses one fulfilment method: Collection or Delivery. Collection is arranged after a paid order, so you will not choose a collection slot at checkout.
Where can I find ingredients and allergen information?
Product pages carry the product's ingredients and allergen information. If you need help before ordering, please contact us and select Order as your enquiry reason.
How do I ask about Custom Cupcakes or a Cookie Dough Bar?
Use the contact form to ask about Custom Cupcakes or a Cookie Dough Bar. These enquiries do not become standard product checkout or booking flows.